Tebra
85 Case Studies
A Tebra Case Study
Four Corners Health & Rehabilitation is a five‑therapist physical therapy group with two locations. When their billing coordinator, Kelli, took over billing she inherited an outdated system that was slow, lacked electronic claims and useful reporting, and left the practice with roughly 45% outstanding A/R and more than $150K past due due to avoidable errors like missing NPIs and incorrect codes.
The practice implemented WebPT EHR and Kareo Billing, using the integration to check eligibility, import superbills, and submit electronic claims daily. The new workflow sped payments and cut denials to under 1%; average days in A/R fell to 36 (with many payers under 21 days—Aetna 4, Medicare 21, BC/BS ~14, Medicaid 7), patient payments arrived faster, Kelli can work remotely, and A/R dropped 26% in one month.
Kelli-Ann Wallace
Office and Billing Coordinator