Tebra
85 Case Studies
A Tebra Case Study
Healthcare Management Systems (HCMS) is a 35-year-old medical billing and consulting firm led by CEO Kris Jones that serves mostly small, independent specialty and concierge practices. After decades on an aging, DOS-era billing platform with slow vendor support, HCMS needed a modern, reliable system to reduce billing errors, speed collections, and support steady cash flow for one- or two-provider practices.
HCMS implemented Kareo Billing, adopting its global dashboard, task management, MGMA-based performance tracking and customized month-end reports, plus EDI and credit-card-on-file capabilities and partial EHR integration. The switch delivered faster vendor support, clearer oversight of account managers and processes, and measurable results: improved efficiency, consistent cash flow, and under 10% of accounts receivable over 90 days across their client base, enabling continued growth into new markets.
Kris Jones
Chief Executive Officer