Case Study: Dilshad Concierge Medicine achieves time, cost and staffing savings with Tebra

Helping Direct Primary Practice Provide Top Quality Service

Dilshad Concierge Medicine, founded by Naheed Ali, MD in Beverly Hills, needed a practice management system that matched the premium service she wanted to deliver. Dr. Ali searched many options while launching a one‑physician, direct primary care practice with minimal staff, and needed a solution that was easy to learn, reliable, and would help differentiate her patient experience (a patient testimonial even cited an automated prescription coupon sent via the system).

Kareo provided that solution by automating check‑in/status tracking, physician notes, e‑prescribing and other workflows, plus on‑demand training through Kareo University and responsive support for integrations like eScribe. The practice now saves about an hour a day in front‑office status updates, roughly 15 minutes per patient visit in documentation, and has eliminated the need to hire two to three additional employees, while cutting transcription and billing costs and enhancing the patient experience.