Case Study: Ross Medical Group achieves 24-hour EHR launch and streamlined concierge practice with Tebra

Customizing Kareo for a Unique Concierge Practice

Ross Medical Group, founded by emergency physician Douglas Ross, is a concierge practice built around fast, personalized care (cash or lien-based billing) and has grown to two Nevada clinics. The main challenge was finding an EHR that wouldn’t slow the practice down: Dr. Ross needed a cloud-based, customizable system that supported his streamlined workflow and minimized back-office staffing.

Dr. Ross selected Kareo for its cloud/mobile compatibility, intuitive interface and customizable templates; he was up and running in 24 hours and imported a 2,000-patient database in minutes. Kareo’s unlimited document storage, patient portal, photo ID, analytics and support for a remote virtual assistant let him eliminate many traditional office roles, save administrative time, generate financial reports himself, and scale the practice while improving patient experience.

Ross Medical Group

Douglas Ross

Medical Director