Tebra
85 Case Studies
A Tebra Case Study
Ohio Virtual Counseling, founded by counselor Cara Tuley who saw her first patient in 2014, is an online private practice delivering therapy via email, chat, audio and video under HIPAA/HITECH standards. Launching a virtual practice in rural Ohio posed financial and operational challenges: Cara needed a low-cost, compliant way to submit electronic claims, accept and manage self-pay payments, and streamline visit documentation while handling billing herself.
Cara implemented Kareo Clinical and Kareo Billing with integrated credit card processing, enabling easy insurance billing alongside seamless collection for email and chat sessions. The result: a small but flexible practice with minimal administrative burden, faster reimbursements (insurance payments in three weeks or less), expanded access through payer contracts and telehealth partnerships, and improved work/life balance—helping her grow referrals and earn recognition as a top therapist in Ohio.
Cara Tuley
Ohio Virtual Counseling