Case Study: DeNova achieves greater operational efficiency and lower costs with Tebra

Behavioral health practice leverages Tebra RPA to improve operational efficiency and save money

DeNova, a multi-specialty behavioral health practice in Central Kentucky, grew quickly from just six patients to multiple locations and 21 staff, but its early electronic health records systems were cumbersome and made clinical reporting and back-office management difficult. The practice needed a unified EHR and billing platform that could support high-volume care, improve efficiency, and help attract and retain more patients, so it turned to Tebra and its integrated solution suite.

Tebra implemented a full operating system for DeNova, including care delivery, billing with RPA, and practice growth tools. This automated repetitive billing tasks, improved reporting, and sped up reimbursements, saving 16 to 20 staff hours per week. Tebra also boosted marketing performance, driving more than 102 new reviews in six months, nearly 9,000 website visits, 24 #1 Google rankings, and a 4.9-star rating, while reducing labor costs and improving clinical and operational efficiency.

DeNova

Louis Hairston

Clinical Director