Case Study: Alli Center reduces no-shows by 35% and cuts training costs 75% with Tebra

Aligning with Kareo in the Time of The Coronavirus Crisis

Alli Center is a two-year-old mental health practice in Coralville, Iowa, with about 20 employees that was midway through implementing a new EMR when COVID-19 hit. The pandemic created an urgent need to move to telemedicine to keep patients—many on Medicaid or Medicare with limited internet access—connected, while avoiding the failures they’d experienced with a prior EMR vendor.

Kareo’s integrated telemedicine, easy smartphone onboarding, and HIPAA-secure platform let Alli Center shift appointments immediately, while Kareo University cut training costs by about 75% and automated notes saved clinicians 1–2 hours per day. The practice also saw a roughly 35% drop in no-shows thanks to automated reminders, streamlined payments, and reliable telehealth—allowing uninterrupted care during the crisis and positioning the clinic for future growth.

Alli Center

Zara Wanlass

Co-Founder and CEO