Case Study: Advanced Healthcare Solutions achieves streamlined billing, rapid remote operations and 20–40% fewer robocalls with Tebra

Advanced Healthcare Solutions - Customer Case Study

Advanced Healthcare Solutions, a Chicago-based billing service (a UnisLink company) founded by Andrew Pillman, supports more than 40 groups and 190 providers across four states. Facing a highly competitive market, the firm needed to differentiate and scale for larger clients that generated heavy manual work (many expedited prior authorizations and complex data migrations), and it also had to maintain continuity and flexibility when the COVID-19 pandemic forced a rapid shift to remote operations.

Advanced Healthcare implemented Kareo’s cloud-based billing platform and Robotic Process Automation (RPA), including a Smart Connector and custom data bridge, to automate EPA postings and data migrations. The automation reduced manual entry, enabled onboarding of high-volume clients, improved security and reporting visibility, supported a fast switch to a hybrid remote model, and produced tangible results—substantial revenue improvements, a 20–40% immediate reduction in robocalling, and a stronger competitive position.

Advanced Healthcare Solutions

Andrew Pillman

President