Case Study: ABS Business Solutions achieves 75% patient payment rate and $100,000 collected in 30 days with Tebra

ABS Business Solutions Wins 75% Patient Payment Success Rate With Kareo Automated Patient Billing

ABS Business Solutions, a growing medical billing firm, needed to eliminate time-consuming manual data entry and reduce phone-based collections while speeding patient payments. VP Brittany Lawler turned to automation to improve efficiency and client results without increasing staff or marketing spend.

They implemented Kareo Automated Patient Billing — a set-and-forget 19-day schedule of texts, emails and mailed statements with one-click payment links. In the first 30 days they collected $100,000 from 37 accounts, achieved a 75% payment rate on text notifications, cut billers’ credit-card task time by about half and reduced collection-call time by roughly six hours weekly; clients saw additional recoveries (e.g., $56,000 in 60 days), and ABS grew its client base without advertising.

ABS Business Solutions

Brittany Lawler

Vice President & Office Manager