Tebi
4 Case Studies
A Tebi Case Study
Onda, a wine bar and restaurant in The Hague, was struggling with the inefficiency of using three separate, legacy systems for reservations, point of sale, and payments. This disjointed stack, managed by vendor Tebi, forced staff to manually re-enter data and reconcile systems, consuming significant time and resources. The owner, Juan, also faced frustrating support experiences from providers unfamiliar with the hospitality industry.
By implementing Tebi's all-in-one system, which integrates reservations, POS, payments, and analytics, Onda consolidated its operations. The Tebi Inbox feature was particularly impactful, enabling swift guest communication and turning messages into bookings. The solution halved Onda's fixed costs and freed up the owner's "mindshare" by eliminating the need to juggle multiple apps. Tebi's reliable, partner-like support was also highlighted as a key benefit.