Case Study: Esra streamlines guest service and remembers every guest with Tebi Inbox

Esra saves 1–2 hours a week on admin with Tebi

Esra, a 30-seat restaurant in Amsterdam, was struggling with inefficient and scattered communication. Using a mix of systems that did not connect, notes and guest requests were often lost, creating gaps in service. This challenge was addressed by implementing Tebi Inbox from the vendor Tebi, which centralized all guest interactions.

By using Tebi Inbox, Esra streamlined its operations. All reservations, messages, and kitchen notes now flow through a single platform, ensuring critical information like dietary restrictions is communicated effectively. The solution from Tebi saved the team an estimated one to two hours per week on administrative tasks, allowing them to focus on personalized service and build a community of loyal regulars.

Esra