Case Study: Nashville SC improves youth safeguarding and parent visibility with Teamworks

How Teamworks Keeps Players Safe and Parents Informed

Nashville SC, a Major League Soccer club with Youth Academy teams in the U13, U14, U15, and U17 age brackets, needed a better way to manage coach-player communication and share safeguarding documentation. Working with Teamworks, the club wanted to replace scattered emails, texts, WhatsApp messages, and disconnected files with a single, trackable system that would also keep parents informed and help meet SafeSport and MLS requirements.

Teamworks implemented Hub as Nashville SC’s sole communication platform, giving staff full oversight of messages while linking player and parent accounts so families could see the same updates, policies, and resources. As a result, communication became more transparent and accountable, parents gained easier access to key documentation, and the academy improved safeguarding compliance, organization, and trust with fewer inquiries about policy details.

Nashville SC

Valentina Galvis Gallego

Academy Administrator