Case Study: Georgia Southern University cuts academic admin work in half with Teamworks Academics

Georgia Southern cuts academic admin work in half with Teamworks

Georgia Southern University's athletics department faced the challenge of managing student-athlete academic support through a separate campus system while their coaches and athletes used Teamworks Hub for daily operations. This dual-system approach created inefficiencies, requiring staff to duplicate appointments and manage information across two platforms. When their campus contract was up for renewal, they sought a unified solution to consolidate this work.

The university implemented Teamworks Academics, a product integrated within the existing Teamworks ecosystem. This solution streamlined appointment scheduling, study hall tracking, and faculty communication into a single platform. The results were significant, cutting administrative work in half and enabling staff to document over 300 academic touchpoints weekly. Teamworks provided seamless data exports to the campus CRM, eliminating manual entry and offering measurable insight into the impact of their academic support.

Georgia Southern University