Case Study: DotSee achieves streamlined client communication and faster web development project management with Teamwork Projects

Using Teamwork Projects to Manage Web Development Projects and Improve Client Communication

DotSee Web Services, founded by Sotiris Filippidis in Athens, is a web development agency specializing in Umbraco CMS and DNN that struggled with fragmented client communication across email, voice, Dropbox and Messenger. Evaluating many tools, Sotiris needed a single, client‑friendly platform that could manage projects without costly per‑user fees—so he chose Teamwork Projects from Teamwork.

Teamwork centralized DotSee’s project planning, client communication, time tracking and billing, letting Sotiris add unlimited users, convert emails into tasks, and use built‑in timers to generate instant reports and invoices. As a result, Teamwork reduced the time spent hunting through emails, improved billing accuracy, sped client responses to a fraction of the previous time, and saved the agency hours every day.

DotSee

Sotiris Filippidis

Founder