Case Study: FCR Media achieves centralized visibility and efficiency across 15,000 projects with Teamwork Projects

Using software from Teamwork to manage FCR Media’s 15,000 projects

FCR Media, an international marketing agency based in Dublin, struggled with fragmented systems and a slow project-management workflow that amplified small delays across thousands of tasks—adding up wasted hours, poor visibility into time spent, and under‑estimated client work. To address this, FCR Media adopted Teamwork, implementing Teamwork Projects (and later Teamwork Desk) to manage its large volume of work across some 15,000 active projects and more than 20,000 customers.

Teamwork delivered a centralized solution that records minute‑level time tracking, logs sub‑tasks, exposes individual and team workloads, and integrates with FCR Media’s CRM and scheduling tools via API and templates. As a result, FCR Media now routes all work through Teamwork Projects and uses Teamwork Desk for customer requests, can deploy 15–20 websites weekly, make smarter sales and marketing decisions based on clear capacity data, and cites Teamwork Projects as the company’s top internal improvement.

FCR Media

Ciaran Morris

Chief Operations Officer