Teamwork
75 Case Studies
A Teamwork Case Study
Upserve, a Providence-based restaurant management software provider serving over 9,000 independent restaurants, faced fragmented project management with tasks spread across multiple platforms, causing lost files, extra meetings, and no scalable process for a growing marketing team. To address this, Upserve adopted Teamwork’s project management product, Teamwork Projects, to centralize work and standardize processes.
Using Teamwork, Upserve consolidated more than 90 active projects, built reusable task-list templates, gave stakeholders user-level access (including time tracking for freelancers), and used calendar and portfolio views to improve visibility. The result: greater transparency and faster delivery, more effective use of freelancers, and—measurably—doubled organic leads and doubled US traffic in just one year, achievements Upserve credits to Teamwork.
Seth Steinman
Head of Search Engine Optimization