Case Study: United World Telecom boosts productivity and transparency with Teamwork Projects

Teamwork Projects is a communication catalyst for United World Telecom

United World Telecom, a Delray Beach–based telecom provider, struggled with inefficient internal communication and fragmented workflows—especially for its busy marketing team that can produce over 100 articles in a month. Relying on Word documents and Outlook left tasks, handoffs, and content checkpoints invisible, so the company adopted Teamwork Projects (from Teamwork) three years ago to increase transparency and better organize multi-step processes.

Using Teamwork Projects’ task hierarchies, calendars and built-in time tracking, United World Telecom gained clear ownership of work, faster handoffs, and improved collaboration across departments. The Teamwork solution drove measurable gains: teams complete tasks sooner, hit milestones more consistently, and can now account for almost 90% of employee time (up from roughly 50%), reducing lost time and capturing more revenue.

United World Telecom

Danny Gargano

Online Marketing Manager