Case Study: BlueCaribu keeps its team and sustains client delivery during COVID-19 with Teamwork

How Teamwork helped BlueCaribu during the Covid-19 pandemic

BlueCaribu is an award-winning digital marketing agency with offices across Latin America and Europe that has used Teamwork’s project management platform (including time tracking and task lists) since 2015. When the Covid-19 pandemic hit, about 90% of their SME clients were in severely affected sectors and BlueCaribu’s revenue fell roughly 50% in April, putting cashflow under acute pressure and forcing them to consider downgrading or pausing Teamwork.

Teamwork offered a payment holiday (a standard two-month break that was extended to five months for BlueCaribu), allowing the agency to keep using the platform uninterrupted. That support enabled BlueCaribu to transition smoothly to remote work, retain its team, continue delivering projects, use time tracking to avoid micromanagement, and gradually restore cashflow toward pre-pandemic levels — ultimately increasing their reliance on Teamwork’s tools.

BlueCaribu

Manuel Gil

Chief Executive Officer