Case Study: Novi.Digital Ltd achieves streamlined management of 50+ clients and rapid scaling with Teamwork

How novi.digital is using Teamwork to streamline their processes

Novi.Digital Ltd is a Lancaster-based SEO and PPC agency that manages 50+ retainer clients and needed a project management system to replace spreadsheets and Dropbox. After trialing CRM and collaboration tools, they chose Teamwork — adopting Teamwork Spaces and the Gantt project planner to gain visibility into onboarding, actions, and next steps.

Teamwork enabled Novi.Digital Ltd to centralize client onboarding and contracts, assign and track individual tasks, and report on progress with clear Gantt and task-status views. The vendor’s strong support and iterative platform let the agency scale quickly, manage 50+ clients effortlessly, and demonstrably show monthly results to clients.

Novi.Digital Ltd

Aaron Crewe

Managing Director