Case Study: ACT Security achieves transparent, efficient management of multi-year projects with Teamwork Projects

How ACT Security uses Teamwork to keep track of multi-year projects

ACT Security, a Nashville-based commercial and residential security firm of about 50–100 employees, struggled to coordinate multi-department, multi-year projects because teams relied on disparate tools (spreadsheets, paper, and varied apps) and lacked a single source of truth. To address these communication and visibility gaps, they implemented Teamwork Projects from Teamwork as a unified platform for tracking tasks, documentation, and handoffs.

By centralizing work in Teamwork Projects, ACT Security standardized project setup with task list templates, created shared Notebooks and messaging for day-to-day updates, and reduced the need for in-person handovers—slashing project setup time, clarifying change orders, and cutting the time project managers spend monitoring work. The visibility and streamlined workflows enabled ACT to scale and win high-profile accounts (Nissan North American Headquarters, Bridgestone Arena, Dollar General), and ongoing collaboration with Teamwork’s customer success and development teams has continued to extend the product’s value.

ACT Security

Sean Morey

Internal Systems Specialist