Case Study: Washington Nationals elevate fan experience with Teamwork Commerce

World Series Champions, Washington Nationals, Elevate their Fan Experience

The Washington Nationals needed to launch their retail operations for the 2019 season on a very short timeline and prepare for major merchandise demand around a possible championship run. They turned to Teamwork Commerce and its cloud-based POS platform, integrated with Fortress, to get ready for Opening Day and support fan retail in the stadium.

Teamwork Commerce implemented the POS system in 90 days, with a team on site within a week and testing completed in time for a smooth Opening Day. The solution also supported Fortress season-ticket-holder loyalty features, including discounts, points, and special offers, and it helped the Nationals quickly handle the surge in demand for World Series championship merchandise after their title win.

Washington Nationals

Mike Carney

Nationals VP of Business Strategy