Case Study: Royal Pets Market & Resort simplifies store operations with Teamwork Commerce

Royal Pets Simplifies Their Store Operations

Royal Pets Market & Resort, a pet retail, veterinary, boarding, and daycare business, needed a simpler way to run store operations across multiple locations and services. Teamwork Commerce provided an iOS-based, multi-app, multi-store platform to help the team manage sales, scheduling, cash handling, customer data, inventory, and rewards more efficiently.

With Teamwork Commerce, Royal Pets uses Cloud HQ along with POS, Drawer Memo, Scheduler, Shopper Display, and other apps to streamline setup, training, and daily operations. iPads can be configured centrally and quickly synced in-store, while customer-facing displays promote services and specials at checkout. The company is also rolling out automatic order management, replenishment, and stock counting to better control inventory, reduce costs of goods sold, and keep stock levels where they need to be.

Royal Pets Market & Resort

Jason Chase

Operations Manager