Case Study: Akira upgrades omnichannel retail experiences with Teamwork Commerce

Akira Upgrades Their Retail Experience

Akira, a women’s clothing retailer founded in 2002 and grown to more than 36 stores across the United States, wanted to modernize its retail management system and improve the customer experience. To support its omnichannel business, Akira chose Teamwork Commerce and its cloud-based retail platform to better handle daily operations across stores and ecommerce.

With Teamwork Commerce, Akira integrated Magento for its website and centralized web orders to support buy online, pick up in-store, ship from store, and return in-store. Teamwork Commerce also unified customer and inventory data across the website, stores, and warehouse, while giving Akira access to customized reporting and analytics. The result was a more flexible, scalable retail operation that enabled iOS-based mobile point of sale for store associates and a smoother shopping experience for customers.

Akira

Eric Hsueh

Owner