Case Study: Millstream Pilates achieves simpler admin and business growth with TeamUp

How TeamUp helped a Pilates franchise owner grow her business

Millstream Pilates, led by Claire Willett, had outgrown spreadsheets and manual processes for client payments, expenses, and class administration as the franchise expanded from part-time to full-time and across multiple Oxfordshire locations. After being recommended by a mentor, the business adopted TeamUp to simplify administration and support its Pilates franchise management and booking needs.

TeamUp helped Millstream Pilates move to automated payments, direct debits, and better class administration, while TeamUp support worked closely with Claire to adapt the setup to her 6- and 12-week block model. The results were less admin stress, no more late-night payment worries, easier client booking, and a smooth pivot to live-streamed Zoom classes during lockdown, helping retain clients and keep the business running.

Millstream Pilates

Claire Willett

Owner