TeamUp
75 Case Studies
A TeamUp Case Study
didi rugby is a UK children’s sports franchise that runs classes for hundreds of kids aged 18 months to 6 years through more than 20 local franchises. When COVID-19 lockdowns began they faced the twin challenge of keeping young children active and maintaining franchise unity and cash flow while in-person classes were impossible.
They moved online within a week, using TeamUp’s Zoom integration, a consistent membership model, local coach-led sessions, social media marketing and a high-profile ambassador program to keep families engaged. As a result they retained customers and revenue, many franchises grew, engagement surged (ambassador sessions reached 15,000–20,000 viewers), and the brand remained cohesive and supportive across the network.
Denise McCormack
Didi Rugby