Case Study: Moffat doubles service technician productivity with Teamup Calendar

Moffat’s Service Technicians Double Productivity with Teamup

Moffat, an Australian company that designs and manufactures cooking and bakery equipment, needed a visual system to track its field service technicians across large geographic regions. The challenge was the lack of real-time organization for responding to customer service calls.

Using Teamup, Moffat gained a visual calendar to track and plan technician activities in real time. This solution reduced travel time and the need for phone follow-ups by approximately 90%. As a result, Teamup helped Moffat's service technicians double their productivity, allowing them to handle surges in jobs more effectively and without increased stress.

Moffat