Case Study: Service Professionals boosts hiring efficiency and quality with Teamtailor

Recruiting Talent for Home Services the Success of Service Professional's Hiring Strategies

Service Professionals, a residential home services provider, faced significant recruiting challenges including a severe labor shortage, a talent pool not active on traditional digital platforms, and a lack of trust in industry employers. To attract top technicians for plumbing, electrical, and HVAC roles, they needed a more modern and efficient recruitment strategy and chose to implement the Teamtailor applicant tracking system to overhaul their hiring process.

By using Teamtailor, Service Professionals gained a customizable careers page, an application process with SMS and video features, and automated recruitment workflows. This solution, combined with innovative referral programs, dramatically improved their hiring efficiency. The Head of Talent reported that quality hires increased from just 2 in a ten-month period to over 32 in the subsequent seven months, showcasing the significant impact of the Teamtailor platform.

Service Professionals

Casey Timorason

Head of Talent