Case Study: HelloFresh streamlines attendance management with TeamSense

Transforming a manual and time-consuming attendance process by partnering with TeamSense

HelloFresh partnered with TeamSense to improve attendance management for its large hourly workforce. As the meal-kit company expanded, managers and HR teams were spending hours each day handling absences through voicemail, with some supervisors listening to hundreds of messages daily, making the process slow, manual, and hard to standardize.

TeamSense implemented a text-based attendance and communication solution that let employees report absences in under 10 seconds, standardized and automated data capture, supported multiple languages, and helped coordinate overtime and shift replacements. The result was an estimated 30%–50% reduction in time spent managing attendance and shift coverage, saving HelloFresh 3–4 hours per day and allowing the company to replace multiple legacy systems.

HelloFresh

Amber Baley-Johnson

Human Resource