Case Study: The AZEK Company improves call-off data and staffing decisions with TeamSense

The AZEK Company centralizes call-off data across 13 sites with TeamSense

The AZEK Company, a manufacturer of outdoor living products, faced a challenge with its inefficient and siloed process for employee call-offs. Using separate IVR systems at each plant led to slow data collection and blind spots in labor planning. The company partnered with TeamSense to consolidate this data and streamline the entire call-off management process.

By implementing TeamSense's texting-based system, The AZEK Company centralized its absence data, providing immediate notifications to supervisors and valuable insights to HR. The solution resulted in faster, more informed staffing decisions for their 24/7 operations and allowed the company to identify absenteeism trends. TeamSense also increased engagement with its hourly workforce by providing a reliable digital channel for communications.

The AZEK Company