Case Study: Samuel Estates cuts admin and streamlines absence management with TeamSeer

Estate agency cuts admin and focuses on customers to grow

Samuel Estates, an estate agency with three offices in London and Surrey, was struggling with a paper-based absence management and holiday planning process that was time-consuming and heavily administrative. Nicholas Samuel and his team had to manually collect requests and update spreadsheets, with no real-time visibility into who was in or off. TeamSeer was introduced to help streamline this process.

TeamSeer implemented a digital absence and holiday planning solution for Samuel Estates, replacing the manual system with easier access to data and improved visibility. As a result, the company reduced admin overhead and could focus more on customers and business growth, while gaining a faster, more efficient way to manage absences across the organization.

Samuel Estates

Nicholas Samuel

Founder and Managing Director