Case Study: One Medical achieves seamless, paperless spend management and faster month-end closes with Teampay

A Seamless Workflow for Complex Spend

One Medical, a membership-based primary care practice with about 1,600 employees, struggled to manage decentralized purchasing and the paperwork that came with it. Brenda Villanueva, Senior Accounts Payable Specialist, found processing and correctly coding dozens of vendor payments (highlighted by a difficult flight-booking run for a regional meeting) to be cumbersome until they engaged Teampay’s distributed spend management solution.

Teampay was rolled out to all employees for every purchase, enforcing policy, requiring receipts, and automatically coding transactions while syncing them directly into One Medical’s NetSuite ERP. The integration eliminates paper expense reports and manual journal entries, speeds month-end close, and is easy to use with virtually no training — providing responsive support and scalable workflows that save the AP team substantial time as the organization grows.

One Medical

Brenda Villanueva

Senior Accounts Payable Specialist