Case Study: SeatGeek achieves scalable headcount management with TeamOhana

SeatGeek sets sights on infinite scalability with TeamOhana

SeatGeek, a live event ticketing company, faced significant operational challenges due to its rapid growth. A small team was overwhelmed by manual headcount management processes, which relied on fragmented tools and spreadsheets, leading to inefficiencies and a high risk of errors. To achieve their goal of infinite scalability, they turned to the headcount management platform from TeamOhana.

By implementing TeamOhana, SeatGeek automated its workflows and integrated its systems, creating a single source of truth for headcount data. The solution provided key features like an Approval Desk and Scenarios tool, which streamlined decision-making. The results were substantial, saving 23 hours of manual work weekly, preventing over $200K in role overspend, and enabling faster, more informed strategic decisions for the leadership team.

SeatGeek

Frank Cebek

Sr. Director, People