Case Study: Greenhouse cuts headcount reconciliation and speeds approvals with TeamOhana

Greenhouse cuts headcount reconciliation to 1–2 hours a week with TeamOhana

Greenhouse, a hiring software company, faced significant challenges with its headcount planning and approval process as it grew beyond 700 employees. The process was a bottleneck, with every request requiring approval from two C-suite executives and headcount data being spread inconsistently across at least five different systems. This lack of alignment between the Finance, People, and Talent teams led to extensive reconciliation, costing roughly 60 hours per month. To solve this, Greenhouse implemented TeamOhana's headcount planning and management platform.

TeamOhana provided a single source of truth for headcount data, complete with a governed approval workflow and role-based permissions. The solution automated notifications and enabled department leaders to authorize their own headcount, removing the executive bottleneck. As a result, Greenhouse cut headcount reconciliation to just 1-2 hours per week, reduced formal approval times from two weeks to three business days, and doubled the capacity of its planning team. The implementation of TeamOhana successfully aligned all stakeholders on one accurate headcount number.

Greenhouse