Case Study: Americo achieves near-100% auditor utilization with TeamMate+ Audit by Wolters Kluwer

TeamMate+ Helps Americo Deliver Nearly 100% Auditor Utilization

The customer, Americo, a financial life and annuity insurance company, faced a challenge in maximizing the efficiency of its small, two-person internal audit team. Director Kim Beckley needed to achieve near-total auditor utilization amidst increasing audit complexity and high stakeholder expectations. To address this, Americo partnered with the vendor TeamMate by Wolters Kluwer and implemented its TeamMate+ Audit solution to replace their inefficient manual processes.

The solution implemented by TeamMate by Wolters Kluwer streamlined Americo's audit workflow, most notably by providing a secure portal for external auditors. This reduced the time required to provide documentation from approximately 10 hours to just 30 minutes, a 95% decrease. The configurable dashboards and TeamStore content library further enhanced management and consistency. As a result, TeamMate by Wolters Kluwer helped Americo achieve significant gains in visibility, productivity, and overall operational efficiency.

Americo

Kim Beckley

Director of Internal Audit