Case Study: Singapore Airlines improves audit quality and efficiency with TeamMate Analytics by Wolters Kluwer

TeamMate Analytics takes off at Singapore Airlines

Singapore Airlines, a world-class international airline, faced a significant challenge within its Internal Audit department. The exponential growth of data made analytics a critical part of their audit process, but they struggled with tools that had a steep learning curve and required extensive data preparation. They needed an easy-to-use analytics solution from a vendor that could improve audit quality and be easily adopted by their staff. They turned to Wolters Kluwer and its product, TeamMate Analytics, to address this.

The solution from Wolters Kluwer, TeamMate Analytics, was implemented for its seamless integration with Excel, ease of use, and minimal learning curve. It enabled the Internal Audit team to efficiently perform complex analyses, such as Benford’s Analysis for fraud detection, with minimal IT support. The results were substantial time savings, estimated at two days per auditor on data preparation, and improved capabilities in identifying risks and trends. The success was so profound that the use of TeamMate Analytics has expanded beyond Internal Audit to other departments like Finance, driving broader organizational process improvement and cost containment.

Singapore Airlines