Case Study: Atlantic Union Bank improves audit efficiency and issue resolution with TeamMate by Wolters Kluwer

Atlantic Union Bank Improves Outstanding Issue Resolution by 135 Days Using TeamMate

Atlantic Union Bank, a financial institution with over $17 billion in assets, sought to improve its internal audit processes, specifically its manual and time-consuming method for tracking and managing the remediation of audit findings. To address this challenge, the bank implemented TeamMate by Wolters Kluwer, an audit management system designed to automate workflows and enhance risk management.

The solution from Wolters Kluwer included the TeamCentral issue tracking tool, which automated reminders and provided direct visibility into remediation status for auditees and management. This greatly improved accountability and timeliness. As a result, Atlantic Union Bank reduced its average outstanding issue resolution time by 135 days, from approximately 200 days down to 65 days, significantly increasing the department's efficiency.

Atlantic Union Bank

Cindy Driest

Senior Audit Manager