Case Study: TAFE SA improves real-time employee feedback and team engagement with Teamgage

TAFE SA improves real-time staff feedback across 22 campuses with Teamgage

TAFE SA, a government-funded vocational education provider and South Australia's largest training organization, faced a challenge in gathering timely feedback from its large and dispersed workforce across 22 campuses. Their traditional annual survey was too slow, making it difficult to act on insights with confidence. They partnered with the vendor Teamgage to implement its pulse survey platform, seeking a solution where staff could give safe, anonymous, and regular feedback to help shape solutions.

By implementing Teamgage, TAFE SA gained real-time visibility into staff sentiment, enabling leaders to take meaningful and prompt action. The solution opened up valuable conversations around wellbeing and collaboration, and leaders used the concrete data to rebuild trust and improve team cultures in a supportive, non-accusatory way. Teamgage empowered staff by showing their insights were valued and provided management with the tools to turn feedback into practical actions, from simple fixes like QR-coded info cards to addressing complex issues like team disengagement during leadership changes.

TAFE SA