Case Study: NEC Australia drives continuous improvement and early issue resolution with Teamgage

NEC Australia - Customer Case Study

NEC Australia wanted to put ownership for continuous improvement into the hands of every employee and every team. They worked with Teamgage, using its simple pulse survey and reporting platform to gather regular feedback on how teams were performing across key areas such as environment, empowerment, trust, and results.

Teamgage implemented a monthly team snapshot process where every employee responded to six key questions, with results shared in team meetings and reviewed weekly by senior leaders. This helped teams identify what was working and where action was needed, encouraged open discussion about performance, and enabled early action on issues, while broader feedback was escalated for organisation-wide review to support business initiatives and improve staff engagement and performance.

NEC Australia

Steve Burnell

Senior Organisational Development Specialist