Case Study: Mount Barker District Council improves staff feedback and high performance with Teamgage

Mount Barker District Council cuts IT-related comments from 66 to 6 with Teamgage

Mount Barker District Council, a rapidly growing local government body, faced the challenge of maintaining high performance and aligning its teams during a significant population boom. To proactively gather staff feedback and drive continual improvement, their People and Culture team sought a new solution and chose to implement Teamgage.

Using the Teamgage platform, the council was able to quickly gather specific, actionable feedback from staff on areas like barriers to performance and leadership support. This led to remarkable results, such as a dramatic reduction in IT-related complaints from 66 to 6 comments after just three months of focused action. Teamgage provided the council with the insights needed to address issues swiftly, making staff feel heard and driving tangible improvements across the organization.

Mount Barker District Council