Case Study: Montego eliminates subjective performance reviews with Teamflect

Montego - Customer Case Study

Montego, a large South African pet food manufacturer, faced the challenge of a subjective performance appraisal system that did not support its "Radical Candor" culture. The old process was seen as a checkbox exercise for managers and failed to provide clear guidance to its 800 employees. The company sought a new solution and chose Teamflect, a performance management system integrated with Microsoft Teams.

Teamflect provided a structured platform for goal setting, objective tracking, and continuous feedback, which aligned perfectly with Montego's culture. The solution was adopted company-wide without resistance due to its integration with Teams and intuitive design. As a result, employees now have clear direction on priorities and objectives. Teamflect's implementation also enhanced collaboration between managers and direct reports and led to overwhelmingly positive feedback from employee surveys.

Montego

Henry Galloway

Human Resources Manager