Case Study: City Relay achieves 80% global workforce growth and 24‑hour compliant onboarding with Teamed

City Relay: Scaling with trust, flexibility, and global support through Teamed

City Relay, an award-winning London-based property management company, needed to scale a remote support team in unfamiliar markets without expanding in-house HR or compliance expertise. They partnered with Teamed and adopted its EOR/global hiring and onboarding services to hire remotely in Spain and launch a team in the Philippines while navigating local labour laws.

Teamed delivered a full EOR solution—handling onboarding, employment contracts, payroll and local compliance through in-country experts like Paulina—allowing City Relay to grow its global workforce by 80% (from 2 hires in Spain to 10 in the Philippines in 18 months), achieve onboarding in as little as 24 hours, maintain 100% compliance with Philippine labour laws, and raise remote headcount to 25% (target 30%), while realising cost savings versus London. Teamed also answered 60–80% of compliance queries almost instantly and removed the need for internal compliance specialists, enabling City Relay to scale quickly and safely.

City Relay

Amy Pantlin

Head of People