Case Study: Macarthur Valuations achieves faster, more stable workflows and Word-ready sales exports with TeamDesk

Macarthur Valuations - Customer Case Study

Macarthur Valuations, a property valuations firm, struggled to scale its FileMaker desktop database for multi‑user and remote access: FileMaker’s WebDirect was slow and limited, hosted solutions were unstable and required per‑user licenses, and they could not export photos (container fields) easily into Microsoft Word for valuation reports. The company needed a searchable sales database that could export records and images cleanly and support team collaboration, invoicing and remote access.

Macarthur Valuations adopted the TeamDesk platform, which easily exports records and photos to Word and proved faster and more stable than their hosted FileMaker setup. Within a week they expanded use beyond sales; by the end of the free trial they had migrated all data and implemented Relationships and Workflows with responsive TeamDesk support. TeamDesk now handles job records, contacts, messages/to‑dos, invoicing, IT and sales records—delivering improved speed, reliability and integrated workflows and enabling straightforward Word exports with images.

Macarthur Valuations

Lynne Manzo

Office Manager