Case Study: Pulse Non-Destructive Testing Ltd achieves ISO 9001 compliance and seamless remote reporting with TeamDesk

Having TeamDesk helped with our implementation of ISO 9001 due to the way we used it to hold data and generate reports

Pulse Non-Destructive Testing Ltd faced an outdated Lotus Approach database that wasn’t networked, lacked functionality, and ran on overtaxed hardware, causing downtime and constraining growth. Needing a scalable, remotely accessible system to log and generate roughly 3,000 test reports per year and support on-site staff, they evaluated and adopted the TeamDesk cloud database platform, initially on the Starter Edition and later upgraded to the Team Edition.

TeamDesk implemented a straightforward, web-accessible solution with easy in-house administration, quick support, and granular user controls; Pulse moved from a 14-day trial to production, grew from 3 to 7 users, and now accesses data worldwide with no hardware or backups to maintain. The TeamDesk deployment improved uptime, streamlined report generation (≈3,000 reports/year), supported ISO 9001 implementation, cut downtime and training time (most new users learn in under five minutes), and delivered predictable fixed monthly costs.

Pulse Non-Destructive Testing Ltd

Mark Brailsford

Technical Director