Case Study: Belltech achieves automated cloud operations, real-time data performance and four years of uninterrupted uptime with TeamDesk

Belltech - Customer Case Study

Belltech, a regional services provider, needed to automate many of its business processes, centralize internal and client data, and integrate that information with other cloud systems to support ticketing, geolocation, cost control, reporting and mobile applications. To solve these challenges Belltech adopted the TeamDesk cloud middleware platform to build and manage these cloud platforms and workflows.

TeamDesk delivered a stable, high-performance cloud platform that automated large portions of Belltech’s operations and integrated with external systems, enabling ticket management, geolocation, cost control, reporting and mobile apps. The solution achieved measurable impact: Belltech reports zero incidents that reduced uptime over four years and the platform handles and graphs millions of data points in real time. TeamDesk’s community and ForeSoft support also provided ongoing roadmap input and responsive service.

Belltech

Patricio Bustos

Chief Operating Officer - Director, Regional Services