Case Study: Alfaprint achieves flexible order automation and web-based information sharing with TeamDesk

Alfaprint - Customer Case Study

Alfaprint struggled to automate its information and ordering processes because the business has many variables and a highly customized workflow that made ready-to-use software unviable. They also lacked access to skilled IT professionals in Brazil and wanted a solution that could be changed without costly custom development, so they turned to TeamDesk and its Idea Exchange capabilities.

TeamDesk implemented a configurable platform that lets Alfaprint modify processes themselves without hiring advanced IT staff or paying for constant customization. As a result, Alfaprint organized and shared information online, successfully automated previously failed ordering workflows, and benefits from Idea Exchange running 24/7 to support ongoing changes—demonstrating improved agility and continuous availability with TeamDesk.

Alfaprint

Fabio Cardillo

IT manager