TEAM Software
25 Case Studies
A TEAM Software Case Study
Phelps Security, Inc., a family-owned contract security firm based in Memphis, was struggling with a severely inefficient payroll process. The company was using a disjointed combination of an outdated homegrown MS-DOS system and manual paper-based tracking, which required five days to complete their bi-weekly payroll. This cumbersome operation overwhelmed the staff and hindered growth, prompting them to seek a solution from vendor TEAM Software.
By implementing TEAM Software's integrated WinTeam platform, Phelps Security streamlined its entire workforce management process. The solution automated scheduling, time and attendance tracking, and payroll processing, with data flowing seamlessly between modules. This allowed the company to reduce its payroll processing time by 90%, cutting it from five days down to just half a day. The massive time savings freed up management to focus on IT and client relationships, while also generating significant cost savings on labor and supplies.
Andy Phelps
Business manager