Case Study: Advantage Maintenance prevents ghost employee fraud with TEAM Software's TeamTime

How One Commercial Cleaner Busted Ghost Employees

Advantage Maintenance, a Connecticut-based commercial cleaning company, faced significant financial losses estimated at $1 million over a decade due to a complex "ghost employee" fraud scheme. To combat this challenge, the company sought a solution from TEAM Software to gain control over its distributed workforce and prevent time theft.

By implementing TEAM Software's TeamTime integrated time and attendance technology, Advantage Maintenance eliminated paper timesheets and introduced multiple verification methods, including telephony, a mobile app with GPS, and biometric kiosks. This solution from TEAM Software, combined with improved hiring and payroll practices, completely eradicated the ghost employees. The measurable impact was substantial, uncovering and stopping the $1 million fraud and creating such positive cash flow by the end of 2017 that the company planned to hire additional back-office staff.

Advantage Maintenance

Tom Wilkinson

Owner