Case Study: Brosnan Risk Consultants achieves scalable growth with TEAM Software

Brosnan Risk Consultants Achieving Scalable Growth Without Growing Support Staff

Brosnan Risk Consultants, a security firm, faced a significant challenge managing its rapid triple-digit growth. Their existing processes could not effectively handle the scheduling, timekeeping, and payroll for thousands of security officers across numerous client sites. To address this, they turned to TEAM Software and implemented its WinTeam workforce management ERP solution.

By adopting TEAM Software's system, Brosnan was able to automate and streamline its operations. The solution provided accurate scheduling, real-time timekeeping, and integrated invoicing and payroll. This allowed the company to continue its high growth trajectory but with a much improved ratio of security officers to back-office staff, eliminating the need to commensurately increase support personnel. TEAM Software's implementation also enabled Brosnan to shift customer conversations from operational details to value-added, strategic service discussions.

Brosnan Risk Consultants

Jon Torbick

Director of Applications and Business Intelligence