Case Study: Salem Regional Medical Center streamlines employee onboarding with TEAM IM and Frevvo

Salem Regional Medical Center - Customer Case Study

Salem Regional Medical Center, a not-for-profit hospital, faced challenges with an inefficient, paper-based employee application and onboarding process. To address this, they partnered with vendor TEAM IM to implement a digital solution utilizing Frevvo eForms integrated with the M-Files platform.

TEAM IM streamlined the entire process by integrating Frevvo with the hospital's existing M-Files system, creating a secure, cloud-based single point of truth for employee data. The solution automated workflows, reduced administrative time and human error, and was customized to fit SRMC's specific policies. The staff was also trained to manage future form additions. As a result, TEAM IM delivered a seamless integration with no business disruption, greatly improving the efficiency of onboarding for the hospital's 800 employees.

Salem Regional Medical Center

Jarrod Harris

Assistant Director of Human Resources