Case Study: Hawkins Companies improves M-Files adoption and data management with TEAM IM

Hawkins Companies - Customer Case Study

Hawkins Companies, a commercial real estate developer, faced the challenge of improving operational efficiency to support company growth without significantly increasing overhead. Their existing M-Files content management system suffered from low user adoption and did not effectively represent their business processes. They partnered with vendor TEAM IM to optimize and expand their use of the M-Files platform.

TEAM IM implemented a solution by designing an intuitive metadata structure that aligned with Hawkins' business, synced data from their MRI ERP system to eliminate re-entry, and made the system securely accessible from anywhere. This increased user adoption, broke down data silos, and improved inter-departmental collaboration. The vendor's work ensured Hawkins achieved a greater return on their M-Files investment and set the foundation for further expansion across the company.

Hawkins Companies